Terms of Service

1. Acceptance of Terms

By accessing or using the Lifeline Connect Services website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services Description

Lifeline Connect Services assists individuals in applying for and enrolling in the Lifeline government phone assistance program and Xfinity internet/cable service applications. We act as an authorized agent to help connect eligible consumers with participating service providers.

3. Eligibility

To qualify for the Lifeline program, you must meet federal eligibility guidelines. Qualifying programs include:

• Supplemental Nutrition Assistance Program (SNAP)
• Medicaid
• Supplemental Security Income (SSI)
• Federal Public Housing Assistance
• Veterans Pension and Survivors Benefit

Income-based eligibility may also apply. Eligibility is determined by the National Verifier and participating carriers.

4. User Responsibilities

• You agree to provide accurate, complete, and truthful information in all applications and forms.
• Only one Lifeline benefit is permitted per household. Applying for multiple benefits is a violation of federal program rules.
• You are responsible for notifying us if your eligibility status changes.
• Providing false information may result in criminal penalties under federal law.

5. SMS Communications Consent

By using this site and providing your phone number, you expressly consent to receive automated and manual SMS text messages and phone calls from Lifeline Connect Services and its authorized agents regarding your enrollment, application status, and related services. Message frequency varies. Message and data rates may apply. Text STOP to cancel at any time. Text HELP for assistance. Opting out of SMS communications will not affect your application status.

6. No Guarantee of Approval

Submitting an application through Lifeline Connect Services does not guarantee enrollment approval. Final eligibility determination is made by the National Verifier and the participating carrier. We make no warranties or representations regarding the outcome of any application.

7. Limitation of Liability

To the fullest extent permitted by law, Lifeline Connect Services shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, our services. Our total liability for any claim shall not exceed the amount paid by you, if any, for use of our services.

8. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Utah, without regard to its conflict of law provisions.

9. Contact

For questions about these Terms of Service, please visit: